Killington Recreation Department
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Cancellation & Refund Policy


General Programs
Cancellations or changes made before the start of a program will receive a refund. Full payment is non-refundable for individuals who do not show up or cancel after the start of a program.

Swim Lessons:
  • No less than two (2) days prior to start of the session to receive a refund.
  • Absences must be reported at least two (2) hours before the missed class.
  • Notifying the teacher when you come in for a lesson prior to the date of absence.
  • Students are allowed two (2) make-up sessions.
  • Lessons go on in the rain unless severe weather is occurring.
  • Students will receive a make-up if they're not allowed in the water due to weather.(Airtemp is below 68 degrees).
  • Full refunds will be issued if the recreation makes changes that prohibits the participants from attending.
  • A full refund will be given for a withdrawal from a program if requested five business days prior to the program’s start date. Cancellations should be sent via email to recadmin@killingtontown.com.
  • 50% refund will be given for withdrawal from the program less than five business days prior to the program start date.
  • 25% refund will be given for withdrawal from a program if the request is made within 24 hours of the programs start date.

Summer Camp:
  • Full refunds will be issued if the recreation makes changes that prohibits the participants from attending.
  • Full refund will be issued for any changes or cancellations made prior to 5pm the Wednesday before your camp session starts. This allows time for families on the wait list to move into the session.
  • Partial refund (50%) will be issued for any changes or cancellations made within two business day prior to the start of your camp session.
  • 25% refund will be issued for any cancellations made within 24 hours of the program start date. 
  • Full payment is non refundable for campers who do not show up or cancel after the start of their camp session.




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